FAQs

Getting started

What is Accrue Business?

Who is Accrue Business for?

What countries can use Accrue Business?

How do I sign up?

Account setup & verification

What documents do I need to open an Accrue Business account?

What is the Newcomer Business feature?

How long does KYB verification take?

Can multiple team members access the same Accrue Business account?

Can I open an Accrue Business account if my business is not incorporated?

USD & EUR accounts

How do I get a dedicated USD account?

What documents do I need to get a USD account?

How much does it cost to get a USD account?

Can I also get a EUR account?

Are the USD and EUR accounts in my business name?

What payment methods can my international clients use to pay into my USD account?

Is there a fee to receive money into my USD or EUR account?

Can I hold USD in my account without converting to local currency?

Can I earn yield on my idle USD balance?

Is there a minimum balance required?

Cashramp

What is Cashramp?

Which African countries can I collect payments from via Cashramp?

Which African countries can I pay out to via Cashramp?

What is the fee for local currency payouts via Cashramp?

How long do Cashramp payouts take?

Can I send money to a recipient who does not have a bank account?

Are volume discounts available for Cashramp transactions?

Vendor & supplier payments

Can I pay international vendors and suppliers from my Accrue Business account?

Can I pay a crypto wallet from Accrue Business?

What is the fee for international vendor payments?

Invoicing

Can I send invoices from Accrue Business?

Can I invoice international clients in USD?

Is there a limit on how many invoices I can send?

Virtual USD cards

What are Accrue Business virtual USD cards?

How many virtual cards can I issue?

Can I set spending limits on each card?

Can I freeze a card immediately if it is compromised?

What currency are the virtual cards denominated in?

Are there fees to issue a virtual card?

Payroll

Can I manage payroll through Accrue Business?

Can I pay staff in multiple African countries from the same account?

Can I add multiple employees and set different pay schedules?

Does Accrue Business generate payslips?

Financial controls

Can I assign different roles and permissions to team members?

Does Accrue Business maintain an audit trail of all transactions?

Does Accrue Business collect Tax Identification Numbers (TINs)?

API & integrations

Does Accrue Business have an API?

Can I use the Accrue API to issue USD accounts to my own customers?

Can I use the API to automate payouts to multiple recipients?

Security & regulation

Is Accrue Business regulated?

Is my business's money safe with Accrue?

What should I do if I notice a suspicious or unauthorised transaction?

Pricing & limits

What are the fees for Accrue Business?

Is there a transaction limit?

How do I contact Accrue Business support?

Still have questions?

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